Data protection
Privacy notice
Last updated: 30 September 2026
1. Controller and contact
ION-GAS GmbH is responsible for processing personal data in connection with this website.
Konrad-Adenauer-Allee 11, 44263 Dortmund, Germany
Email: info@ion-gas.de
Telephone: +49 162 101 6163
Please use these contact details for questions about data protection or to exercise your rights.
2. Visiting the website and hosting
The website is hosted in Germany. When you access a website, your browser transmits technical information needed to deliver its content, such as your IP address, the requested page, date and time of access, browser and operating system information, and the referring page where transmitted.
We process this information to deliver the website and maintain its security and reliability. The legal basis is our legitimate interest in operating a secure website under Article 6(1)(f) GDPR. Technical service providers may process this information on our behalf. Access to personal data is limited to authorised persons and providers who need it to perform their tasks.
Technical data is retained only as long as necessary for delivery, security and troubleshooting, unless further retention is required by law or to investigate a security incident. The precise server-log retention period depends on the hosting configuration.
3. Contacting us
If you contact us by email or telephone, we process the contact details and information you provide to respond to your enquiry. Please avoid sending sensitive health information unless we specifically request it through an appropriate channel.
Processing is based on Article 6(1)(b) GDPR where your enquiry concerns a contract or steps taken at your request before entering into a contract. Other enquiries are processed on the basis of our legitimate interest in handling correspondence under Article 6(1)(f) GDPR. We retain correspondence for as long as necessary to handle the enquiry and meet applicable legal retention requirements.
4. Cookies, analytics and embedded content
This basic website version does not include advertising trackers, analytics scripts, social-media plugins or embedded third-party videos. Its images and fonts are provided as part of the website. External links load the linked website only when you choose to follow them.
If optional analytics, external embeds or other services requiring consent are introduced, we will provide the relevant information and obtain consent before activating them. You will be able to withdraw consent at any time, without affecting the lawfulness of earlier processing.
5. Service providers and international transfers
Hosting and technical maintenance providers may access personal data where needed to operate and protect the website, under appropriate contractual arrangements. We do not sell visitors’ personal data. We may disclose information where required by law.
The basic website does not intentionally send visitor data to services outside the European Economic Area. If a future service involves such transfers, the applicable safeguards and service details will be described in this notice before it is used.
6. Your rights
Subject to the applicable legal conditions, you may request access to your personal data, correction, erasure, restriction of processing and data portability. Where processing is based on consent, you may withdraw that consent at any time.
You may object, on grounds relating to your particular situation, to processing based on our legitimate interests under Article 6(1)(f) GDPR.
You may also lodge a complaint with a data protection supervisory authority, particularly in the country of your habitual residence, workplace or the alleged infringement. The supervisory authority for North Rhine-Westphalia is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW): www.ldi.nrw.de.
7. Other information and updates
We do not use this website to make automated decisions producing legal or similarly significant effects, including profiling. Providing information in an enquiry is voluntary; without the information needed to respond, we may be unable to handle your request.
We will update this notice when the website or its data processing changes.